Problem
Activities and restaurants are not getting enough bookings, even though the hotel is usually over 85% full.
Under booked experiences
High staff site allocation whilst the F&B experiences are under served
Huge queues on checkout day
Manual process of booking activities
A huge disconnect between the guest and island culture to what is on offer
Long lines at reception for guest simple queries
Solution
Where the operations finally meet the digital demands to optimize the guest experience
Super Admin dashboard
Admin Dashboard
Outlet Dashboard
Guest App
Help guests discover hotel/island activities at their fingertips
Increase participation and revenue
Improve the overall experience from E2E
Let you tailor your experience
Super Admin dashboard
A place where the leadership team can log in and see all activity, orders, promotions, and user data captured against the island(s) they manage.
- Assign staff members to specific locations
- View all outlet listings and their profiles for each location
- See all orders for each location
- See and manage promotions against all locations that are communicated to guests
- View all analytics for all activity across all locations
- Compare the results of the whole hotel/island chain
Admin Dashboard
The ability to create an outlet and assign to the outlet manager/owner
Digital Menus
Interactive and easily accessible menus for your restaurants created via your dashboard.
Room Service
Guests can order food and housekeeping items using their phones from the comfort of their rooms.
Timeslot
Optimize your dining facilities and have full control over the bookings and ordering.
Service
Decide what type of services your outlet will offer, turn on or off menu creation, event creation and promotions.
Profile
Load and update info about everything in your hotel in real time.
Outlet Dashboard
Creat products/services,(food, create events, send out promotions and manage orders
- The outlet manager to view activity to the assigned outlet set by the manager
- View and edit the outlet profile that appears in the guest app
- View/manage all orders/events against any requests made by a guest on each location
- View/send promotions to all guests on by each location
- View all analytics for the outlet (Gender ratio, popular orders, top revenue and top guest location)
Ordering Features
Restaurants
Your guests will be able to book a table at the restaurant of their preference using their phones.
Spa & Wellness
Spa access and treatments can be easily booked and managed.
Tours & Activities
Make it easy for guests to book guided tours, day trips, yoga classes and lifestyle events
Housekeeping
Let guests checkout via their phone and pay their bill from their phones.
Guest App
Guests want to be in control of their hotel experience before, during and after their stay
A digital concierge at their fingertips.
Self check In to access all services via the app
Search Dine In, Wellbeing, activity and housekeeping experiences
Track orders and receive confirmation via push & email notifications
Pay for your bill on checkout via the app (no more standing in long queues at reception)
Add your travelling buddies to your stay
Personal Requests
Amenities
Guests can request extra room amenities anytime, from a toothbrush to a pillow or hairdryer
Concierge Chat
Guests can request extra room amenities anytime, from a toothbrush to a pillow or hairdryer
Issues
Guests can request extra room amenities anytime, from a toothbrush to a pillow or hairdryer
Housekeeping
Guests can request extra room amenities anytime, from a toothbrush to a pillow or hairdryer
Pricing
Standard
£8 per room up to 50 rooms
- Super Admin dashboard – multi-property management
- Admin Dashboard – Corporate level user and feature management
- Outlet Dashboard – (outlet staff who manage different experiences)
- Department Management (wellness, restaurant, activities)
- Analytics Guest app (iOS & Android)
- Reservation bookings integration
- All information about your hotel's facilities, services, and leisure
- Interactive menus across all experiences
- Room service ordering
- Housekeeping
- Self-bill checkout (payment gateway dependant)
Track what's happening in your hotel in real time
so you'll make better decisions, provide better services, and obtain better results.
Obtain real-time statistics on how your services are being used,
so you know what works well and what needs to be improved. You'll make better decisions that help your business grow.
Get real-time statistics
on how guests use your services.
Identify trends and failures
to improve the experience.
Use analytics reports
to speed up decision making.
